Built for independent pharmacy teams

Communication built for pharmacies.

RelayCare is the communication and operations hub for independent pharmacies, connecting patients and pharmacy teams through one intelligent, centralized workflow.

See how it works
Designed around real pharmacy workflows
app.relaycare.co

Dashboard overview

Good morning, Maple Pharmacy

Here’s what’s happening today.

MP
Calls Handled
128 Today
Refill Requests
42 Today
Hours Saved
15.6 This week

Recent Conversations

Latest patient interactions

EC
Emily Carter Refill Request
Completed
JW
James Wilson Prescription Status
In progress
ML
Maria Lopez Transfer Request
Needs review

Today’s Summary

RelayCare activity

Patient conversations 67
Refill requests 21
Status inquiries 18
Transfer requests 8
Estimated time saved 4.8 hours

Save Time

Reduce repetitive calls and give your team more time for patient care.

Improve Patient Experience

Give patients a convenient and consistent way to reach your pharmacy.

Reduce Workload

Organize patient requests before they reach your pharmacy staff.

Built for Pharmacies

Designed around the real communication challenges pharmacy teams face.

How it works

From patient request to pharmacy action.

RelayCare helps organize communication before it interrupts your team.

01

A patient reaches out

Patients contact your pharmacy through RelayCare’s virtual front desk.

02

RelayCare organizes the request

The interaction is captured, categorized, and prepared for your pharmacy team.

03

Your team takes action

Staff receive the information through one clear, centralized dashboard.

About RelayCare

Built from inside the pharmacy.

RelayCare was founded after recognizing a simple problem: pharmacies spend too much time managing repetitive communication and not enough time caring for patients.

Every phone call, refill request, insurance question, and routine update pulls pharmacists and technicians away from the work they were trained to do. We believe technology shouldn't replace healthcare professionals. It should remove the administrative work that keeps them from being healthcare professionals.

Remove administrative barriers so healthcare professionals can spend more time doing the work they were trained to do.

RelayCare was founded by Taruna Singh, who has spent the past six years working as a pharmacy technician while earning a degree in Computer Science and building a career in technology.

Experiencing both worlds firsthand revealed a gap. The people creating healthcare technology don't always understand the realities of pharmacy, and the people working in pharmacy often don't have the tools to solve the problems they face every day.

We're building RelayCare alongside the pharmacies we serve, listening first and designing technology that solves real problems, not imagined ones.

Request a demo

Give your pharmacy more time for patient care.

Tell us a little about your pharmacy and the communication challenges your team faces.